Refund policy
Return & Refund Policy
Return & Refund Policy
We want you to be happy with your purchase.
If you're not satisfied, you may request a return within 30 days of delivery.
Return Eligibility
To qualify for a return:
- The item must be unused and in its original condition.
- It should be returned with its original packaging when possible.
- Proof of purchase is required.
Non-Returnable Items
For hygiene reasons, used cleaning brushes cannot be returned unless they arrive defective or damaged.
Refunds
Once your return is received and inspected, we'll notify you of the outcome.
Approved refunds will be issued to your original payment method. Processing time depends on your payment provider.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos so we can help resolve the issue.